Solving complex problems, together!
Priyanjali is Senior User Researcher & Service Designer with 7 years of expertise bridging user needs and business strategy.
During the day you can find her mapping user journeys, creating prototypes, planning and running workshops or research sessions that uncover hidden opportunities.
She enjoys bringing diverse teams together to solve wicked problems for organisations. She is the one to reach out to when you need to align diverse stakeholders, validate a wild concept, or figure out why digital transformation hasn't taken off yet
Skills
Methods
Design Thinking
User Research
Prototyping
Co-Designing
Product Discovery
Workshop Facilitation
Deliverables
User Persona
User Stories
Journey Mapping
Service Blueprints
Process Mapping
Tools
Adobe Photoshop
Adobe Illustrator
Figma
Mural and Miro
Microsoft Office
Gemini, Claude (GenAi)